Last Updated: March 2, 2026

At TrailTrack (trailtrack.co.uk), we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies on our Website.

1. Does TrailTrack use cookies?

Yes. As described in our Privacy Policy, we use cookies and other technologies to ensure everyone who uses TrailTrack has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

2. What is a cookie?

A cookie is a small file placed onto your device that enables TrailTrack features and functionality. For example, cookies enable us to identify your device, secure your access to TrailTrack and our sites generally, and even help us know if someone attempts to access your account from a different device.

3. When does TrailTrack place cookies?

We use cookies on our website (trailtrack.co.uk). Any browser visiting these sites will receive cookies from us.

4. Types of cookies we use

Essential (Necessary) Cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas (the TrailTrack account system).

Authentication: If you're signed in to TrailTrack, cookies help us show you the right information and personalize your experience.
Security: We use cookies to enable and support our security features, and to help us detect malicious activity.
E-commerce: As we integrate Stripe for our shop, cookies will be used to remember what is in your shopping basket and to process payments securely.

Performance & Analytics Cookies

These cookies help us learn how well our site performs in different locations. We also use cookies to understand, improve, and research products, features, and services.

Google Analytics: We use Google Analytics to understand how walkers and hikers use the site (e.g., which hills are most searched for or which routes are planned most often). This helps us improve our mapping tools and database.

Mapping & Functionality Cookies

Because TrailTrack is a walking and route-planning website, we use specialized mapping services.

Mapbox & Ordnance Survey (OS): These services may use cookies to manage map tile delivery and remember your preferences (like zoom levels or map styles) while you plan your routes.
TrailTrack Custom Maps: Our proprietary mapping system may use local storage or cookies to cache map data to ensure a smooth, lag-free experience while you are navigating.

5. Table of Cookies (Examples)

Cookie Provider	Purpose	Type
TrailTrack	Session management and Login persistence.	Essential
Google Analytics	Site usage statistics and performance monitoring.	Analytics
Stripe	Fraud prevention and payment processing.	Essential
Mapbox / OS	Map rendering and user location preferences.	Functionality

6. Controlling cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized trail routes or staying logged into your account.

7. How to manage your preferences

You can adjust your cookie preferences at any time. When you visit TrailTrack.co.uk, a cookie banner will appear giving you the option to "Accept All" (including analytics cookies) or "Essential Only" (strictly necessary cookies only). You can review or change your choice, here:

Cookie Settings

8. Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies.

9. Contact us

If you have any questions about our use of cookies, please email the team at:

theteam@trailtrack.co.uk

Cookie policy